Careers at Wolfe Eye Clinic

Ophthalmic Technicians are the first clinical staff to have contact with the patient. They begin the examination process by asking questions regarding the patient's health and eye history. Based on the medical information from the patient and/or referring doctor, they are responsible for performing the appropriate diagnostic pretests. Our technicians also perform measurements crucial to surgical outcomes and screening tests for diseases such as glaucoma. They measure patient's vision for corrective lenses and document abnormalities in the eye by photography and ultrasound. It is vital that the information that our ophthalmic technicians gather from our patients is accurate and complete so the physician can assess, diagnose and treat the patient, and also so our medical record will be complete for the documentation necessary for Medicare billing.

Orthoptists are a newer addition to our ophthalmology practice. They work in the areas of comprehensive pediatric eye care, amblyopia, and adult and pediatric strabismus. Some of their work functions include, but are not limited to, measuring muscle problems both preoperatively and postoperatively, performing visual field tests, discussing findings and possible treatments with physicians, supervising nonoperable treatment(s), performing patient education, etc.

Registered Nurses play a vital role on our Wolfe Eye Clinic team. They assist our physicians with clinical visits, laser and minor surgical procedures, and surgical scheduling. Our nurses also have the responsibility of coding the patient's exam; this involves identifying the level of exam and the procedures performed in order to ensure proper billing. They triage patient phone calls and use assessment skills to determine the patient's needs and the urgency of the situation. Upon physician diagnosis, our registered nurses do an extensive amount of patient education regarding the patient's treatment or surgical procedure. They are there to listen and answer any questions that the patient may have so that the patient fully understands his or her course of treatment.

Otherwise known as medical dictation secretaries, Wolfe Eye Clinic employs several medical transcriptionists. Our transcriptionists are unique members of our Wolfe Eye Clinic team because they don't have much direct patient contact on a daily basis. However, the rest of our clinical staff depends heavily on the work that they perform in order to serve the patients to the best of their abilities. Their primary job is to transcribe the dictated physician exam of each clinic visit into the computer. When emergencies arise, our transcriptionists may also be asked to perform stat dictations. After a patient's clinic visitation, they ensure that the exam information is sent back to the referring physician in a timely manner. The transcriptionists also work with the technicians and surgical scheduling staff to prepare information for our surgical patients and include this on the physician's surgical plan.

Receptionists have many different responsibilities and duties at the Wolfe Eye Clinic. Perhaps their most important responsibility is to greet the patients as they arrive for their appointments. Upon check-in, the receptionists verify the patient's personal information and insurance information. If the patient's information has changed, they take down the new/correct information. They also prepare the patient's medical record prior to his or her appointment, and if the patient is new to Wolfe Eye Clinic, they create a new record for the patient. Our receptionists spend a great deal of time on the telephone also scheduling appointments and making courtesy reminder phone calls, etc. They are constantly communicating with the physicians, nurses, technicians and phone room staff regarding patient and daily schedules so that unnecessary problems and delays can be prevented.